Universal Narratives · Services
Services

Who we help & how

I work with people, not problems. As a human-centered professional, I listen first, because context is everything. Together, we find the solutions that fit your people and your community. I will never hand you a prepackaged solution.

Human-centered Listening first Context is everything Solutions built with you

Partnering with schools, education systems, universities, corporations, start-ups and NGOs.

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Global education & program partnerships

For organizations designing programs across countries, languages and crises.

  • Online & blended learning
  • International program development
  • Literacy programs for communities in crisis
Explore a partnership ↗
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Speaking & thought leadership

For event organizers, organizations and media looking for a voice on the future of learning.

  • Keynotes
  • Panels & moderation
  • Leadership workshops & masterclasses
  • Meaningful Conversations circles
Book a speaker ↗
Signature expertise IHSAN Framework™ ↓School Advisor in Residence ↓AI-enabled learningCulturally responsive pedagogyMultilingual & inclusive education
Sustained partnership

School Advisor in Residence

Lasting change rarely comes from a single workshop. As your School Advisor in Residence, I become part of your school’s journey: on the ground with your leaders, alongside your teachers and close to your community. You get a trusted thought partner who knows your context, not a visitor who leaves after a day.

One term or a full academic year · In person, online or blended

Explore a residency ↗

What a residency can include

  • Thought partnership and coaching for principals and leadership teams
  • Learning walks and classroom visits with reflective, growth-focused feedback
  • Professional learning designed around your school’s goals
  • School improvement planning and accreditation or inspection readiness
  • Inclusive culture, family engagement and community partnerships
  • Responsible AI adoption guided by the IHSAN Framework™
01Listen

We begin with conversations and observations, building a shared picture of where you are and where you want to go.

02Embed

Regular time with leaders and teachers, on site and online, focused on a small set of agreed priorities.

03Sustain

We build capacity inside your school, so the work continues long after the residency ends.

Programs for those who lead

Interactive workshops and multi-session series for senior and middle leaders, coaches and anyone who leads the learning of adults.

Leadership capacity building

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Authentic leadership

Leading from who you are. Leaders explore their values, story and identity, and learn to build trust through consistency, transparency and courage.

  • Values and leadership identity
  • Building trust and psychological safety
  • Leading with courage and integrity
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Culturally responsive leadership

Leading schools where every learner, family and colleague is seen, reflected and respected.

  • Critical self-reflection and bias awareness
  • Culturally sustaining curriculum and practices
  • Equity-focused decision making
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Leading in diverse communities: the essentials

The foundations for leading with empathy and skill across languages, cultures, faiths and nationalities.

  • Intercultural communication
  • Navigating difference and conflict
  • Partnering with families and communities

Facilitation

For leaders, coaches & PD facilitators

The Art of Facilitation for adult learners

Adults learn differently. This program prepares the people who lead professional learning to design and facilitate sessions that honor participants’ experience, invite real dialogue and lead to change in practice.

Bring it to your team ↗
  • How adults learn: principles of andragogy
  • Designing sessions that are interactive and purposeful
  • Questioning, listening and holding space for dialogue
  • Navigating resistance and difficult moments
  • Reflection, feedback and transfer to the classroom
Formats Half-day or full-day workshopsMulti-session seriesLeadership retreatsIn person, online or blended
Educators working together at a workshop table
Workshops with educators and school leaders
Teachers in a professional learning session
Professional learning in schools
Dr. Waly joining a class virtually, on screen with participants
In person and online
Signature framework

IHSAN Framework™

A framework created by Dr. Salma Waly to guide how education systems govern, design and adopt technology, so that innovation stays innovative, inclusive and deeply human.

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Identity

Learning and technology that recognize and sustain learners’ languages, cultures and identities.

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Humanity

People, relationships and wellbeing stay at the center of every decision.

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Safety

Protecting learners’ data, dignity and wellbeing, online and off.

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Access

Equitable access for every learner, across languages, abilities and contexts.

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Nuance

Context-aware judgment over one-size-fits-all solutions.

Used to inform Governance policies and decisions on AI and EdTech EdTech design & innovation Teacher education & professional learning
IHSAN in practice · for schools, universities & EdTechAI, Critical Thinking & Storytelling
Work with Dr. Waly

Ready to get started?

Tell us about your school, system or organization, and we’ll find the right place to begin.